Best Buy Return Policy

Best Buy Return Policy at www.bestbuy.com

Best Buy Return Policy at www bestbuy com

Guys!! If you want to return an item to Best Buy, it is important that you have the original Best Buy shopping receipt of the packing slip.

You can also take in the gift receipt. With any return or replacement, you must show a photo license. Almost all item can be returned within 30 days.

Consumers who are parts of the prizes program have 60 days on select items. There are some items that are not available for return, and these include Items that are broken, opened items, and delivery services.

Buyers who return Marketplace products must return the items to the Marketplace seller. Returns can be made in the store, Return by Mail via the Carrier of Your Choice and Use Our Prepaid Return Label.

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Best Buy Returns & Exchanges

Best Buy Returns & Exchanges

Best Buy Company assure to be your committed partner for technology by delivering the advice, service and support you deserve — all at competitive prices. If you are not completely satisfied with your shopping, let us help you with a replacement, repair and return.

Return & Exchange Periods

The time period begins the day you receive your product and applies to new, refurbished, pre-owned products, clearance, and open-box.


My Best Buy® Elite Members

My Best Buy® Elite Plus Members

Most Products*

15 days

30 days

45 days

Cell Phones, and Devices That Can Be Activated

14 days

14 days

14 days

Wedding Registry Items

60 days from the date of purchase for most products

Best Buy Restocking Fees


Returns Fee

Cell Phones and Devices that Can Be Activated, and Unlocked Phones


Built-In Cooktops, Mirrorless Cameras and Lenses, Projectors, Rideables, Built-In Refrigerators, Built-In Wall Ovens, Drones, DSLR Cameras and Lenses, and Special Order Products

15% of item purchase price

NOTE: There is no restocking fee if the Item is unopened or if the purchase and the return both occur within: IA, MS, OH, OK, AL, CO, HI,  SC and were banned by law. The restocking fee will be taxed in select states.

Are There Any Best Buy Return exceptions?

Best Buy Return exceptions

➤ Best By Express, Best Buy For Business, Best Buy Education: Items bought into these programs are available for returns in-store.

➤ Bundle or Promotional Discount Items: If you return an item as part of a package or promotional discount (even if it not the whole purchase), Best Buy will pay you for what you do return, minus the value of the discount/freebie.

➤ Apparel: Clothes can be returned that has the original tags and has not been used or cleaned.

➤ Missing Packaging or Accessories: Returns can be prepared minus a nonrefundable discount if you are missing some of the original packaging or accessories.

➤ Software, Movies, Music and Games: Opened items can only be returned for the same item.

➤ Wedding Registry Items: Product available for return must be connected to the Registry at the time of shopping to receive the 60-day return period (vs. the standard 15 – 45 day period, based on membership status).

➤ Custom Orders: Non-returnable.

➤ Final Sale and Nonreturnable Items: All Final Sale items are nonreturnable, including prepaid cards, gift packaging, opened consumable items (i.e batteries), memberships, completed services, custom orders, and digital content.

➤ Gifts: Items returned as gifts will be returned in store credit for in-store returns. Gifts returned via mail will credit and notify the customer.

Bestbuy Return Process

Bestbuy Return Process

Return in Store:

You can return any item bought on BestBuy.com at any Best Buy store.

For quick return processing, please take your receipt or packing slip, a valid photo ID and the credit card used to make your purchase.

Return by Mail via the Carrier of Your Choice:

If you have not packed slip, you may get a pre-populated Return Form by looking up your order.

If you can’t find your order, print a blank Return Form and fill it out.

Then, place the finished form in the box with your return.

Put the return label on the package, add postage and mail it via the carrier of your choice.

Best Buy Refund Method & Timing

If you return items by mail, once they receive your return, Best Buy will process it within 2–3 business days.

It is based on your bank’s processing time,

it may take up to 7 days after we process the return to reflect on your account.

➤ If you spent more than $800 in cash or more than $250 by a debit card or by check without a major credit card logo, They will refund you by check under 10 business days. 

 ➤  If you haven’t gift card used for an order, so guys please call us at 1-888-BEST BUY (1-888-237-8289) with your order number handy, and we’ll be right to send you a replacement.

Best Buy Return Policy No Receipt

If you don’t have a Best Buy Purchases receipt, be ready to show a valid ID when returning something to Best Buy store or Bestbuy.com. They do this to try and cut down on return scam in their stores.

➤➤➤[For more information about the Best Buy return policy, click HERE. ]➤➤➤➤

Best Buy Customer Service Phone Numbers

Best Buy Customer Service Phone Numbers

For any query about the Best Buy, So Please contact at below Best Buy Store Customer Service Number, and get your solution immediately.

Phones: (757) 220-1352

Customer Service:

  • (888) 237-8289
  • (800) 365-0292
  • (888) 574-1301

Corporate Offices:

  • (612) 291-1000

Mailing Address:

Best Buy Corporate Customer Care
P.O. Box 9312
Minneapolis, MN 55440

Other info:

Hours Of Operations:
24/7 Helpline

Best Buy Near Me Locations

Reference Link:

Best Buy return Policy official site:www.bestbuy.com/site/help-topics/return-exchange-policy

Best Buy official site:  www.bestbuy.com

Final Words

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